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Here you can find answers to frequently asked questions.
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Returns
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How can I cancel my return?
Why should I use the international order return service?
What steps do I need to follow to return a product?
I ordered multiple items. How many can I return?
Under what conditions can I return a product?
How quickly can I get a refund after returning a product?
Who covers the return shipping costs the store or the customer?
Where will the refund for the returned product be sent?
How do I know which products are eligible for return?
Why do I need to provide my card number and owner details?
Can I exchange an item for another model or color?
Who is responsible for issuing refunds?
Can I receive my refund in cash?
I have multiple orders. Can I return them in a single shipment?
How can I track my return?
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